Airline Reviews

Published on September 10th, 2015 | by The Flights Watcher Guy

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Air France Review

Air France Review
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Air France Review

Flying is a challenge to any traveler and most times, they just hope that they can get a chance to have the booking experience that they dream of. Looking at random websites online makes everything more streamlined. In this arena, airline sites compete to get people’s attention and their efficiency and exclusive offers should help one make that all-important decision.

Background

France’s main airline Air France was founded on October 7, 1993. Frédéric N. P. P. Gagey has been Air France’s Chairman and CEO since July 1, 2013. The 59-year old was born on June 29, 1956 at Vesoul, France. He previously held several positions both in and out of Air France KLM and got his professional start working in various government positions.

Gagey CEO of Air France

Air France’s Chairman and CEO Frédéric N. P. P. Gagey

The airline has a generally positive image and glitches usually get under control no matter how large.

Feedback and their Website

It’s pretty easy to check in; their site has that clean, simple user interface that makes booking and navigating faster. Their baseline is to zip through the check-in and it’s generally efficient. They’re pretty assistive and double-think everything. If you’re going to cancel your flight, the necessary links are one of the first things you see. Air France really wants to make your travelling experience pleasant. Their site’s really organized with just enough images, it’s great for a speedy review of what you’re looking for.

Refunds obviously depend on your circumstances but you can negotiate by completing a form online. Air France has partners all over the world if you’re interested in booking hotels, vehicles or travel activities once you reach your destination. Another thing is the airline’s no-fuss, 24/7 AF Connect service which informs you through SMS or e-mail about flight changes and helps you find alternatives.

Air France has a Saphir Assistance for passengers who need help, they’ll get all the support that they can from the helpful staff. Further inquiries can be directed at +33 (0)9 69 39 02 15 (non surcharged call to Metropolitan France), 7 days a week, from 6.00 am to 10.00 pm; other than that, they also have e-mail services. An official newsletter is circulated and based on their website, it’s filled with perks for its subscribers.

Passengers were pleased with its food and entertainment, especially its complimentary amenities. Air France is also the official airline of the Cannes Film Festival. They’re acknowledged for their exemplary customer service and a dedication to culture, their lounges are known as Le Salon. With them, it’s all about flying in style.

Air France Business Lounge Review

Interior of one of Air France’s Business Lounges

More about Air France

You can get AC power outlets in certain aircraft depending on your flight class. Airbus A380 passengers can download helpful travel media and entertainment to their USB Flash Drive which is one of the airline’s key offerings. Air France offers a lot of new ideas and experiences to their customers from their dining: Tradition Menu, “Une Sélection LENÔTRE” Menu, Italia Menu or Ocean Menu to their entertainment tailored for an international audience. Their selections run the gamut of TV shows, music and films, some newly released.

Their Flying Blue programme is for acquiring rewards through the Miles that they earn when flying. The more Miles you have, the more you get.

Air France’s flight classes

First Class (La Première): La Première passengers can use all the Air France and SkyTeam lounges and get the best treatment throughout their voyage. Other features are amenity kits containing Clarins products and wines.

Business Class (Affaires): With basically the same compliments from the First Class as common with other airlines and access to pre-departure lounges.

Premium Economy (Premium Voyageur): This class is relatively new and offers its fliers 20% more cabin space. Snacks and meals depend on the length or time of your trip.

Premium Economy (Alizé): The Alizé class has got PC outlets for its users and can be seen at the Air France’s B777-300 aircraft navigating the Carribean and Indian Ocean.

Economy (Voyageur): Flights within Europe, North Africa and Israel get their special food or snack and beverage.

Awards and Recognition

The airline’s main bases and hubs are Amsterdam Schiphol, Lyon Saint Exupery, Paris, Paris Orly Airport and Charles de Gaulle Airport.  On top of that, it has a fleet size of 235 aircraft. In the middle of the 20th century, it had one of the world’s most sizeable fleets.

Air France Review

Air France aircraft waiting at the Charles De Gaulles Airport in France

Obviously enough, from all the resources you can pull up about Air France, they’ve probably garnered many awards. AFI KLM E&M received the “MRO* of the year” prize at the Airline Economics Aviation 100 Awards last January 19, 2015. They get back all the effort that they put into perfecting their performance in the flight industry.

Contact information

  • Website URL: www.airfrance.fr
  • Contact number: +33(0)96 93 9021 5
  • Contact Email: af.b2c.ru@websupportairfrance.com
  • Fax Number: +33 1 41 56 8419
  • Head Office Address: 45 Rue de Paris, 95747 Roissy CDG Cedex, France

Final Remarks

Air France has got a website that convinces visitors that they’re about be given the royal treatment. The airline’s really creative and historic, having a lot of alternative options with detail orientation and a unique approach to achieving what they want. It’s famed for its cuisine and customer service, most people land feeling generally satisfied. It’s like a taste of the whole world at your fingertips and it’ll leave you a loyal customer.

Review platforms have mixed impressions, but Air France knows how to handle challenges and they’re there to give you the flight experience of your life. Hope you enjoyed this Air France Review and decide to come back later for more online travel agency reviews!

 

Air France Review The Flights Watcher Guy
Rating
Food and Entertainment
Customer Service

Summary:

4


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About the Author

I love travel, but what I love the most is finding and sharing good flight deals to future travellers!



6 Responses to Air France Review

  1. Epic says:

    Generally cool, as expected you get that whole international experience and all those classes, there’s a lot of choices.

  2. Magdalen Swhab says:

    I intend on flying around Europe next month and I find this article really informative. Thanks a lot!

  3. Jett de la Cruz says:

    Wowo, thanks for this!!

  4. Manuela says:

    As above, thanks for this, I totally agree with you about Air France and I am interested in trying them out. Cool review definitely!

  5. Gerald R. says:

    I find this article very informative for my future travel and use of Air France, thank you very much. I will support this airline.

  6. This is really nice to know. I hope it will be successful in the future. Good job on this and keep up the good work.

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