Airline Reviews

Published on September 14th, 2015 | by The Flights Watcher Guy


Air New Zealand Review

Air New Zealand Review
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Did you know that Air New Zealand’s company slogan is “The airline of Middle earth?”

Travelling has gone a long way since the invention of jet engines and man-made machines and it’s turned man into a sophisticated citizen of the world. Our earth’s become a more fantastic place filled with lots of adventures for any traveller. It makes one connect to outward places and to oneself at the same time. Some say that the farther you go, the more it’s like you’re getting deeper into yourself and this is one of the fascinating natures of travelling.

A New Zealand Airline

Air New Zealand is helmed by native Christopher Luxon, born in 1970 in Christchurch, New Zealand. It was officially founded on April 26, 1940, from Tasman Empire Airways Limited (TEAL). Prior to his appointment as CEO of the company on January 1, 2013, Mr. Luxon was one of its Group General Managers.

Air New Zealand CEO Review

He mentions that his various experiences in different positions and nations has provided a sound framework for his current responsibilities. He comes across an open-minded risk-taker with background living and operating in several countries in different regions. Deterring a major family move to new York City, Luxon happily accepted his leadership role back in his home country and described his commitment and his readiness to immerse himself again in New Zealand as Air New Zealand’s CEO.

Travelling To and Fro with Air New Zealand

The airline offers car service and articles about Driving in New Zealand on its official website. You can even book a Campervan and their flight service offers their passengers specialty seat selection.

With the Air NZ Mobile App, you can actually check in online, arrange orders at select Air New Zealand lounges, acquire airport maps upon landing and other flight functions such as checking one’s flight status, the weather and managing your booking. For details on their flight cancellation and flight changing policies, check out this link, which is a very succinct guideline on how to alter your bookings.

At first glance, their site appears very comprehensive and includes supplementary information on a wide variety of topics directed to your flight experience.

The airline has E-mail Specials you can sign up for on their website. For persons with disabilities, their staff remind that you check-in an hour before departure so that you can be accommodated properly.

They seem to have gotten the concept of customer service excellently. Passengers have high praise for its fantastic entertainment system and seat legroom. Their staff come off as polite and friendly, the airline receives soaring ratings in forums.

Air New Zealand Review

Other Services

According to its official website, Air New Zealand caters flights within New Zealand and to and from Australia, the South West Pacific, Asia, North America and the United Kingdom. Tripadvisor’s page of the airline rates it highly with 4 out of 5 stars and 78% recommend it.

It has Business Premier, Business Class, Premium Economy and Economy Class. They have a great dining system: In-flight Bites Menu-buying fliers allows food, snack and drink purchases using the in-flight entertainment, Works and Works Deluxe customers get a full meal with drinks.

The entertainment that it provides is apparently remarkable. No one can complain with the sheer number of choices they have in their audio and video on demand. They reward their frequent fliers with three different statuses in increasing order: Silver, Gold and Elite. The Airpoints that one collects can be redeemed on lounge passes, upgrade privileges and hotel and car services or more depending on which tier you are in.

Details about the National Airline

The following are its international hubs: Auckland Airport, Christchurch International Airport, Hong Kong International Airport, Los Angeles International Airport and Wellington International Airport. It’s based in Auckland, New Zealand. The airline joined the Star Alliance global network in March 1999.

Auckland-airportnz hub

Air New Zealand’s hub Auckland Airport and one of its centres, also in its base, Auckland

It has a fleet size of 104 which includes the Boeing 777, Boeing 767-300 and Boeing 787-9 Dreamliner air. As of April 2014, Air New Zealand has an employee count of 11, 000. Most recently, the flag carrier swept all three Premium Economy awards: Best Premium Economy Class, Best Premium Economy Class Airline Seat and Best Premium Economy Onboard Catering at 2015’s Paris Air Show.

Contact information

  • Website URL:
  • Contact number: +64 9 357 30 00
  • Contact Email:
  • Fax Number: +64 9 256 35 31
  • Head Office Address: 185 Fanshawe Street, Auckland 1010 New Zealand


New Zealand’s flag carrier Air New Zealand has such positive feedback from customers. It boasts a wonderful team behind it and fliers highly recommend it to anyone. Having this kind of reputation is a definite advantage for their company. With all the right things in the right places, it’s one airline that people love to use. We hope you enjoyed this Air New Zealand Review and found it informative. Feel free to browse around through our other online travel agency reviews as well!


Air New Zealand Review The Flights Watcher Guy



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About the Author

I love travel, but what I love the most is finding and sharing good flight deals to future travellers!

5 Responses to Air New Zealand Review

  1. Nick Smith says:

    Great and helpful! Thanx!

  2. Jeannette Philips says:

    Thanks for all the detaisl! It was really helpful in my trip!

  3. Robert O. says:

    I agree with Jeannette! This article really helped me in my travels! It was awesome and really informative!

  4. Chris 07 says:

    i agree with you guys! This article definitely helped me, will try Air New Zealand out for sure

  5. Kristina O. says:

    “Travelling has gone a long way since the invention of jet engines and man-made machines and it’s turned man into a sophisticated citizen of the world.” You really nailed it with that one. The postivity here really makes me curious about this airline, 🙂

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