Published on September 30th, 2015 | by The Flights Watcher Guy1
Some online travel websites stand out for some reason. They probably offer the biggest price cut-offs or have the most benefits. Either way, there’s always something new to see in each site, having their own features and style to stand out from the rest.
In this Airfare review, we look at a service that has a strong background, its website’s appeal and comments that customers share about its performance. After reading this Airfare review, you can decide on your own if you’re interested in this American online discounter.
Where it Came From
Airfare.com has been online since 1995. It is an online travel discounter that has been helping its customers score low deals on airfare and hotel reservations. It buys tickets in bulk, thus allowing its clients to have them at as much as 70% off through them. It pridefully offers 14 million discounts on hotels, flights and cars.
Its headquarters are in Bethesda, Maryland. Most recently, Airfare.com was nominated in 2015’s World Leading Airline Consolidator.
People’s Comments On It
There had been mistrust among Airfare.com’s users stemming from the fact that some transactions made between the parties proved to be faulty. For one instance, they don’t always get their reservations right. Second, actually contacting their customer support also showed that the company comes across as a little unreliable. The short conversations make customers feel uneasy and frustrated. There is a lack of resolution and a desire to fix things.
As we see in this Airfare review, these people eventually encourage everyone else to book directly with an airline instead as their experiences have pushed them to.
Looking at its Website
Online, as we see in this Airfare review, you can search for cheap flights and check your trip status. As you scroll further down, you’ll see their cheapest flight deals, top airfare destinations and In Touch with us.
With their Manage Your Trip, you can conveniently change your itinerary, select a plane seat and fix your payment. Their call centre is open 24/7 all days of the week. Apparently, they are focused on keeping their customers happy. But do they really satisfy them? Let’s see in this Airfare review.
Join their “Airfare.com’s Preferred Access” to access their special discounted fares. View their FAQ page for more information about their company.
Some people online commented on the website’s design, which they described as being simplistic and a little unprofessional. It gave off the wrong impression to them. Further on, they find Airfare disappointing with too much issues to deal with. They learn not to rely too much on the information which they see on its website and to use another service for their needs.
Check these information to learn more about how to contact Airfare.com:
- Website URL: www.airfare.com
- Contact number: 1.703.379.1777
- Contact Email: cs@Airfare.com
- Fax Number: 1.703.379.6983
- Head Office Address: 5110 Ridgefield Rd, Suite 409, Bethesda, MD 20816.
This Airfare review looked closer into an online travel discounter that promises to give you low prices, as much as 70% off on various deals. It’s a great-sounding deal but others become discouraged after reading the bad reviews and experiences online.
They say that customers are their priority but they are unmindful of how their unprofessionalism impacts their overall reputation. If they want more positive comments, they could really push themselves, as they say, to put their clients first.
Would you do business with Airfare.com after reading this Airfare review?