Published on December 3rd, 2015 | by The Flights Watcher Guy0
This pan-Asian website is a pioneer and a major player in the field of travel. Their scope and the breadth of their services make them memorable in the minds of their users. Their name “Asiatravel” may be limiting or definitive. It is the purpose of Asiatravel reviews to oversee which of these is weightier in the opinions of the company’s reviewers.
Where in Asia
Asiatravel.com is Asia’s leading travel company that offers flights, hotels and tour packages. It was founded in 1995. The website is available in 13 languages and they particularly specialise in all-inclusive travel packages, the search mechanism of which yields dynamic results culling the various combinations best suited to your needs and preferences.
They offer 200,000 “hotels, resorts, hostels, lodges and inns in 4,800 cities in over 180 countries” to their traveling customers. This selection, partnered with their powerfully discerning searching system, makes for an assurance of landing a lead or finding a travel deal for your own purposes. Asiatravel’s “Best Price Guarantee assures you get the best value while our Cash Rewards recognises your return patronage.”
Its CEO Boh Tuang Poh founded the company back in 1995. He is also a part of the Company’s Nominating Committee. He eventually went on to be “The Tourist Entrepreneur of the Year 2002.” Meanwhile, the TTG Travel Awards Asia Pacific awarded Asiatravel.com the “Best Online Travel Agency 2015” recognition for the third straight year.
Comments from People
Some Asiatravel reviews say that their company is “irresponsible” and that they have issues with charges, refunds or cancellations. You will need to shell out a cancellation or a change fee which some simply do not expect. A few other people suspect that they do have a charge for altering their travel plans but then have trouble contacting customer support who in turn go ahead and place a charge in the customers’ credit.
Other Asiatravel reviews complain of “false advertising” wherein their own prices drop after they advertise it as the lowest price. In this sense, customers do not get the deals at the prices that they’d prefer, feeling cheated.
Traversing their Website
Upon visiting their website asiatravel.com, you’ll be pleasantly surprised by what you’ll see. The orderliness and crispness of its appearance is made soft by the prevalence of muted colours and strong photographs.
At the upper right hand, you can click on the round icons to avail of their free apps. Meanwhile at around the center are the usual buttons for travel website: flights, hotels, flights+hotels. When you eventually book, make sure that you check which packages and bundles you can avail off to get a significant discount.
They have hotel reviews right next to their top hotel destinations. Their site seems to be very well-rounded. Visitors can appreciate the great deal of effort put into designing it and the carefully chosen content. Its is also easily navigable; the images seem like clips and their high personality says a lot about what kind of team is behind it and what kind of service they have.
Other website features of equal importance are their free advertised coupons, their testimonials, Click &Go and Asiatravel TV, among others. If you need more information about hotels or flights, here is their FAQs page, news, incentives and entertainment offers.
- Website URL: http://asiatravel.com/
- Contact number: (65) 6732 6773
- Fax Number: (65) 6732 1226
- Head Office Address: 615 Lorong 4 Toa Payoh, #01- 01, Singapore 319516
On their Image and Professionalism
Asiatravel has the problems common to other travel companies. They sound unaccommodating in their stances regarding travel changes and could benefit from being friendlier and more forgiving in maintaining loyalty or simple customer service. Instead of instilling confusion, they could improve on their website and their staff.
What do you think of this Asiatravel review? Feel free to leave a comment below.