Airline Reviews

Published on September 22nd, 2015 | by The Flights Watcher Guy


Kenya Airways Review

Kenya Airways Review
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Kenya Airways Review

As time passes, we see that flight has evolved. Surprisingly, airplane tickets cost only a few dollars back then. Nowadays, they can set one back several thousands. Looking for the perfect deal becomes more and more crucial. The race is on to make the most of your resources and keep up with the innovations that had changed the face of flying.

From gliders to helicopters, planes have many faces as we will see in this Kenya Airways review. Let’s take a closer look at the different aspects of Kenya Airways’ service.

How the Airline Started

Kenya Airways was founded on January 22, 1977. It began operating in February 4 of that year. It is the national carrier of Kenya and it is also its largest airline. It operates under the slogan, “The Pride of Africa.”

Jomo Kenyatta International Airport is its main hub. Flight classes include Premier World and Economy class. Both of these feature entertainment options and full, complimentary meals for their passengers.

The airline’s fleet size consists of 45 aircraft. Its CEO Mbuvi Ngunze has been its leader since November 1, 2014. In that company, he had been its COO from 2011 until that day. Ngunze has a Commerce degree from the University of Nairobi and another degree from the Harvard Business School.

Kenya Airways CEO Review

For three consecutive years since 2013, Kenya Airways won Africa’s Leading Airline – Business Class.

People’s Comments

Their crew had been called punctual and competent. They also claim that the seating, entertainment and food were satisfactory. The dining, in particular, was great. Passengers, as we see in this Kenya Airways review, were served a good breakfast and had a large stock of snacks and beverages at the airport lounges.

Customers share that they will use Kenya Airways again in the future. Some even say that they were pleasantly surprised with the service. They feel that it was a good value for their money. Overall, they were impressed by its quality.

Kenya Airways service Review

What their Website Looks Like

On their website, you can select the region that you are in. If you’ll need special assistance, the airline offers preferential treatment to those passengers. These include pregnant women, toddlers and minors.

You can book and check-in online. Refunding tickets depends on the kind of ticket that you purchased. At the lower portion of their homepage, you can read a number of their blog articles about recent developments of their airline or other travel offers that it provides. The “Where We Fly” section shines a spotlight on a top destination.

Kenya Airways circulates their own in-flight magazine: Msafiri. KQ Mobile app allows you to book, check your flight status and the newsletter on the go.

Kenya Airways magazine ReviewKenya Airways magazine Review

Entertainment here is a little old-fashioned. Their movie selection is rather dated but they still offer customers some of the biggest, most famous ones available. Children are also a priority with their airline with its “Cool Kids Club”. This club makes flying fun for kids with youth-oriented articles in Msafiri and an opportunity for them to earn Airmiles.

FlyingBlue is Kenya Airways’ rewards option. With it you earn Miles and use these collected miles to avail of flights and ascend the programme’s tier. FlyingBlue has Ivory, Silver, Gold and Platinum memberships.

According to this Kenya Airways review, most of its customers find their experience with them very satisfying. Some of the commenters used it again and had said that the airline had great food, cabin condition and entertainment. Having those services done well really convinced them that they used a great airline.

Contact information

  • Website URL:
  • Contact number: +254 20 642 20 00
  • Contact Email:
  • Fax Number: +254 20 823 488
  • Head Office Address: Jomo Kenyatta International Airport, PO Box 19002-00501, Airport Road, Embakasi, Nairobi, Kenya

Kenya Airways in a Nutshell

This Kenya Airways review looked at the airline’s service and its official website. There aren’t many negative things to say about it. Kenya Airways succeeds in professionalism. They concentrate on keeping their fliers happy.

Overall, the airline has a good reputation and rarely disappoints. Most of its passengers find flying with them a great experience that they’d want to repeat.

Kenya Airways plane Review

Kenya Airways logo Review


Kenya Airways Review The Flights Watcher Guy



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About the Author

I love travel, but what I love the most is finding and sharing good flight deals to future travellers!

3 Responses to Kenya Airways Review

  1. Robert B. says:

    I really appreciate all the information you put into writing this. I’m pretty impressed myself with Kenya Airways, looks good!

  2. Marco Cunningham says:

    Yo Robert ^ I liked this review. And I’ve actually tried Kenya Airways once, they’re so good I really recommend them to everyone!

  3. Marietta S. says:

    I agree with both of you guys, I wonder how they’re really like though? No matter, with this review you’ve got a pretty neat sum up of it all! TY!

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