Airline Reviews

Published on October 13th, 2015 | by The Flights Watcher Guy

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Malaysia Airlines Reviews

Malaysia Airlines Reviews
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Malaysia Airlines Reviews

Flying with any airline will have its own expectations. People usually brace themselves for certain experiences in flight, be it for the cabin’s conditions, the crew’s treatment of their passengers or even their dining and entertainment. It’s best that they get as much of these right if they really want to satisfy their customers.

Let’s look at these Malaysia Airlines reviews to see what people noticed about the airline and what can be gleaned from its official website. What kind of service does it provide?

Malaysia Airlines logo Reviews

It Origins

Malaysia Airlines Berhad (MAB) or Penerbangan Malaysia Berhad in Malay was founded on October 12, 1937. It is Malaysia’s flag carrier with hubs at Kuala Lumpur International Airport and Kota Kinabalu International Airport. It has a fleet size of 93 aircraft which flies to 60 destinations. As of 2014, it has 20,000 employees.

Journeys Are Made By The People You Travel With” is its slogan while the traditional Malaysian kite design of “wau bulan” is its official logo.

Malaysia Airlines’ CEO is Christoph R. Mueller, a qualified accountant. He had served as CEO of other airlines such as Sabena and Aer Lingus throughout his more than 25-year experience in the aviation and tourism industry.

m ceo

Christoph Mueller, Malaysia Airlines’s CEO

How People See It

Malaysia Airlines reviews online give the airline an average rating, 5 or 6 out of 10 stars. David of Australia would “definitely recommend” it and praises the overall service: crew and cabin. The food however is another matter, and has had repeat appearances in Malaysia Airlines reviews as being somewhat disappointing. Others, meanwhile, disagree with the negative reactions to the food and say that they were fine, including the snacks.

According to them, the legroom is adequate. Their staff were incredibly accommodating and they really helped turn around passenger expectations and experiences in other aspects of the flight. It’s a good value for their money, they conclude in Malaysia Airlines reviews.

Malaysia Airlines cabin ReviewsMalaysia Airlines crew Reviews

Looking at their Website

Malaysia Airlines site Reviews

If you look at this Malaysia Airlines review, you’ll see that their website is nothing surprising, but it looks extremely polished and clean-cut. It’s fairly organised, its simplicity is its focal point. Around the middle are some large images with links to articles about the airline or about airline policies and procedures.

They have the usual check in and booking procedures available on their homepage. Other services are their Golden Lounges, touted as a “home away from home.” A Platinum suite is reserved for their highest frequent flier Enrich Platinum members. Business people also can accomplish their functions using the Malaysia Airlines lounges.

Their flight classes are First Class, Business Class and Economy Class. Enrich is their frequent flyer program that gives benefits and privileges to their members such as award flights from Malaysia Airlines, oneworld-member airlines and Enrich partner airlines.

The airline serves up to 20 special meals for special-diet passengers, no matter what the reason, be it religious or simply dietary. Signature dishes are Malay Satay. Their in-flight entertainment (IFE) system features Audio Video on Demand (AVOD), overhead screens and a portable player, all depending on your flight class, type of aircraft or its availability.

For more information, offers and updates about Malaysia Airlines, kindly take a look at their Twitter account here.

Contact information

  • Website URL: www.malaysiaairlines.com
  • Contact number: +603 7840 3702
  • Contact Email: tanwf@mas.com.my
  • Fax Number: +603 7846 3932
  • Head Office Address: 3rd Floor, Admin Building 1, MAS Complex A, Sultan Abdul Aziz Shah Airport, 47200 Subang Selangor, Wilayah Persekutuan, 50250, Malaysia

In a Nutshell

This Malaysia Airlines review sees that the airline has its strong points and its weak points. The strong points alone are enough to reel you in while its weaker ones tend to only disappoint. Their food has been described as passing but their cabin crew as exceptional.

Malaysia Airlines plane Reviews

If you fly or plan to fly with Malaysia Airlines, do you agree with this Malaysia Airlines review’s points? Share your opinions with us here.

 

Malaysia Airlines Reviews The Flights Watcher Guy
Rating
Website
Service

Summary:

3.8


User Rating: 0 (0 votes)


About the Author

I love travel, but what I love the most is finding and sharing good flight deals to future travellers!



One Response to Malaysia Airlines Reviews

  1. Nicole Anne says:

    Thank you for this wonderful review about Malaysia Airlines, I agree with you 100%!!! Definitely worth a try.

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